Maxis Home Fibre: Set Administrator and MaxisBB password for Thomson Gateway

Update (2017-02-20): New thomson gateway provided by Maxis uses “Serial Number” as password instead of “Access Key”. Thanks to Thomas for the information.

Update (2015-08-22): Official Guide from Maxis can be downloaded here

Welcome Home

The funny part about the Thomson gateway provided by Maxis is that you will be able to auto login to Thomson Gateway Web Interface without any password asked. Adding salt to the wound, MaxisBB account has a default password of null. Null in terms of zero password. So the first important thing is to ensure your Thomson Gateway is password protected. The following guide will enable you to change your administrator password too as the default password ain’t brain-friendly :)

1. Use your favourite browser and point to http://192.168.1.254 or alternatively http://dsldevice.lan.
2. On top right corner, click “MaxisBB”.
3. A window popup to ask you to pick a task – click “Change password”.
4. Leave “Old Password” blank, while fill up the later two – “New Password” and “Confirm New Password” with your favourite brain-friendly password.

After you click the “Change Password” button, high chances your session will expire. Worry not, let’s continue and change the Administrator account’s password.

5. Use your favourite browser and point to http://192.168.1.254 or alternatively http://dsldevice.lan
6. On top right corner, click “MaxisBB”.
7. A window popup to ask you to pick a task – – click “Switch to another user”.
8. The login page will ask you to insert username and password. Put “Administrator” as your username and password is the “Access Key” “Serial Number” which can be found at the bottom of your Thomson Gateway. Beware, both are case sensitive.
5. After login, the popup window will be closed. You’ll be redirected to the main page.
6. On top right corner, click “Administrator”.
7. A window popup to ask you to pick a task – click “Change password”.
8. Key in the “Access Key” used just now for “Old Password”, while fill up the later two – “New Password” and “Confirm New Password” with your favourite brain-friendly password.
9. Click “Change Password” and done!

Happy Fibre Interneting :)

Leave a Reply

  1. Hey,bro, thx for the detailed manual.
    Just wonder after step 4, if the session is expired. Then how to perform next step without wifi connection? Did you use cable to connect directly to the Thomson router? I am afraid I will mess up and end up calling Maxis customer service. If you can verify the above mentioned issue, will appreciate very much.
    P/S – my Thomson modle is TG784n, and yours?

  2. Dear Chris,

    By norm it should expire as your login credential has changed. It’s normal. No worries :)

    Wired or Wireless should be fine. I done it wirelessly ;)

    Btw, we share the same router :)

  3. are you able to change the dns settings after logging in as admnistrator? the default is that maxis doesn’t allow you to

  4. Yea, as long as you login using Administrator, and not MaxisBB, should be able to change the settings. It works on my thomson router.

    If can’t, you can try telnet into your thomson router too.

  5. have you been able to change your dns on the tg784n v3 routers? if so, can you let me know how it’s done

  6. To change DNS you have to do it via telnet.

    I doubt thomson v3 blocked the telnet access, as it has to be accessed by their own peeps to do maintenance if they ever come to your house.

    To do so, you can check out the thomson modem telnet guide @ http://npr.me.uk/telnet.html.

    It will be good if you are familiar with telnet and unix commands. Try not to mess it up ;)

  7. i can telnet as ‘Administrator’ but i’m unable to even perform a dns server route list command – it says ‘unknown command’. looks like only superuser has the capability. any ideas?

  8. The Administrator password is no longer the access key, I couldn’t access it on my newly installed maxis fibre. Thinking of getting a new router, replacing the Thomson.

  9. @sky: I don’t think the router is able to do that. However, you can do this via OpenDNS. Perhaps that is what you’re looking for :)

  10. Hi Mike,

    Before resetting your router, I would need to know whether you can still login using MaxisBB?

  11. Hey kiawin was wondering if the maxis modem has a WPS button so i can pair it with a wireless router to extend my wifi range?

    thanks

  12. Hi Sudhirian,

    Yea, there should a button for you to press for WPS. Which model are you using? The grey one, or the black one?

  13. i changed the password a while ago then i forgot,now i cannot login to my maxis gateway.is there any other way around?